Gator Cases is dedicated to producing the highest quality cases, bags and accessories. We back up that commitment with a Limited Lifetime Warranty on any manufacturing defects in material and workmanship. This warranty applies to the original owner and requires you to present a copy of your proof of purchase at the time of the claim. Our warranty entitles the original owner a replacement of the product, or replacement with a comparable product of similar value and condition at our discretion, for the lifetime of the product. This warranty is limited to Gator Cases products only and excludes loss of personal property, loss of use, accidental damage, misuse, or normal wear and tear. In the event of a warranty claim, Gator Cases is not responsible for shipping costs.
Moving Parts and Electronics – Moving parts such as zippers, latches, hinges, handles and wheels are covered under the Gator Cases warranty for up to 1 year from the original purchase. Electronics are covered for up to 1 year after the original purchase date.
Gator Cases is also not responsible for any items housed within our cases.
Airline/Shipping Damage – The Gator Cases warranty does not cover damage caused by airline or freight company mishandling. Should the airlines or another carrier damage your product, a claim should immediately be filed with the carrier. Most carriers offer insurance against loss or damage. We are happy to assist you file your claim by providing cost information on parts, repair, and replacement.
for one year from the point that the product is no longer commercially available from Gator or from one year from the original purchase, which ever date is later. After one year the product is out of its life cycle and no longer warrantied, however if we still have the part or a substitute part we are always happy to accommodate our customers with a part replacement. Please contact us to find out about availability on a per case basis.
Your Gator Cases warranty will be void if any of the below are true.